Outlook
: Gérer efficacement sa messagerie et son calendrier
Modalités :Intra - Inter - Présentiel
Coût de la formation :Nous contacter
'%20clip-path='url(%23clip-path)'%3e%3cpath%20id='Tracé_170'%20data-name='Tracé%20170'%20d='M19.045,14.028V24.408a1.473,1.473,0,0,1-1.472,1.472H1.828A1.473,1.473,0,0,1,.356,24.408V1.828A1.473,1.473,0,0,1,1.828.356H17.572a1.473,1.473,0,0,1,1.472,1.472v3.78'%20transform='translate(-0.059%20-0.059)'%20fill='none'%20stroke='%23e05012'%20stroke-miterlimit='10'%20stroke-width='0.712'/%3e%3cpath%20id='Tracé_171'%20data-name='Tracé%20171'%20d='M2.97,2.97V24.131h10.4L17.3,20.2v-3.1'%20transform='translate(-0.491%20-0.491)'%20fill='none'%20stroke='%23e05012'%20stroke-miterlimit='10'%20stroke-width='0.712'/%3e%3cpath%20id='Tracé_172'%20data-name='Tracé%20172'%20d='M9.039,12.307,7.308,14.14,6.471,13.3'%20transform='translate(-1.07%20-2.034)'%20fill='none'%20stroke='%23e05012'%20stroke-miterlimit='10'%20stroke-width='0.712'/%3e%3cpath%20id='Tracé_173'%20data-name='Tracé%20173'%20d='M9.039,18.422l-1.73,1.833-.837-.837'%20transform='translate(-1.07%20-3.045)'%20fill='none'%20stroke='%23e05012'%20stroke-miterlimit='10'%20stroke-width='0.712'/%3e%3cpath%20id='Tracé_174'%20data-name='Tracé%20174'%20d='M9.039,6.059,7.308,7.892l-.837-.837'%20transform='translate(-1.07%20-1.001)'%20fill='none'%20stroke='%23e05012'%20stroke-miterlimit='10'%20stroke-width='0.712'/%3e%3cpath%20id='Tracé_175'%20data-name='Tracé%20175'%20d='M13.852,15.782,15.9,17.831,27.473,6.258a.528.528,0,0,0,0-.745l-1.3-1.3a.527.527,0,0,0-.745,0Z'%20transform='translate(-2.29%20-0.67)'%20fill='none'%20stroke='%23e05012'%20stroke-miterlimit='10'%20stroke-width='0.712'/%3e%3cpath%20id='Tracé_176'%20data-name='Tracé%20176'%20d='M15.6,20.153l-.739.739-1.891.774-.465-.465-.466-.466.774-1.891.739-.74'%20transform='translate(-1.99%20-2.993)'%20fill='none'%20stroke='%23e05012'%20stroke-miterlimit='10'%20stroke-width='0.712'/%3e%3cline%20id='Ligne_16'%20data-name='Ligne%2016'%20x1='0.977'%20y2='0.977'%20transform='translate(9.538%2018.208)'%20fill='none'%20stroke='%23e05012'%20stroke-miterlimit='10'%20stroke-width='0.712'/%3e%3cpath%20id='Tracé_177'%20data-name='Tracé%20177'%20d='M27.989,8.255l.483.483a1.2,1.2,0,0,1,0,1.7l-3.619,3.619'%20transform='translate(-4.109%20-1.364)'%20fill='none'%20stroke='%23e05012'%20stroke-miterlimit='10'%20stroke-width='0.712'/%3e%3cline%20id='Ligne_17'%20data-name='Ligne%2017'%20x1='2.048'%20y1='2.048'%20transform='translate(20.046%206.629)'%20fill='none'%20stroke='%23e05012'%20stroke-miterlimit='10'%20stroke-width='0.712'/%3e%3cpath%20id='Tracé_178'%20data-name='Tracé%20178'%20d='M9.641,25.826,4.433,20.618v5.208Z'%20transform='translate(-0.733%20-3.408)'%20fill='%23e05012'/%3e%3c/g%3e%3c/svg%3e)
'%3e%3cg%20id='Groupe_3880'%20data-name='Groupe%203880'%20transform='translate(-0.417%20-0.417)'%3e%3cpath%20id='Tracé_163'%20data-name='Tracé%20163'%20d='M.417.417,10.569,10.569.72,20.417'%20fill='none'%20stroke='%23e05012'%20stroke-linecap='round'%20stroke-linejoin='round'%20stroke-width='2'/%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
La formation
Mise à jour: 20/07/2026
Objectifs
- Utiliser les fonctionnalités principales de la messagerie Outlook.
- Créer, envoyer et gérer des messages électroniques dans un environnement professionnel.
- Organiser efficacement les courriels, contacts et rendez-vous.
- Collaborer avec les membres de l’équipe à l’aide des outils Outlook (calendrier, tâches, contacts)
Durée de la formation
7h
Démarche Pédagogique
- Apports théoriques
- Exercices tout au long de la formation
- Un support de cours est remis à chaque participant
Moyens Pédagogiques
- Equipement de salle de formation
- Un ordinateur par participant
Évaluation
Exercices appliqués et corrigés tout au long de la formation
Programme
PRENDRE EN MAIN L’ENVIRONNEMENT OUTLOOK
- Identifier les fonctionnalités principales de la messagerie Outlook
- Accéder aux différents dossiers (boîte de réception, éléments envoyés, brouillons, corbeille)
- Personnaliser l’environnement de travail
GERER LES MESSAGES ELECTRONIQUES
- Créer et envoyer un message électronique
- Sélectionner les destinataires à partir du carnet d’adresses
- Utiliser les options de suivi et les accusés de réception
- Mettre en forme le texte d’un message
- Ajouter et gérer des pièces jointes
- Consulter, répondre et transférer des messages
- Imprimer, classer et supprimer des courriels
- Trier et regrouper les messages pour faciliter leur gestion
- Créer et insérer une signature automatique
- Paramétrer l’archivage automatique des messages
GERER LES CONTACTS
- Créer et modifier des contacts dans le carnet d’adresses
- Transmettre un contact par messagerie
- Classer et trier les contacts
- Créer et utiliser des listes de distribution
UTILISER LE CALENDRIER OUTLOOK
- Créer et gérer des rendez-vous
- Planifier et organiser des réunions
- Inviter des participants et suivre leurs réponses
- Consulter et imprimer le calendrier
GERER LES TACHES ET LES NOTES
- Créer et suivre des tâches
- Organiser ses activités à l’aide des rappels
- Créer et utiliser des notes pour la gestion de l’information
ORGANISER LES DOSSIERS DE MESSAGERIE
- Créer et structurer des dossiers pour classer les messages
- Déplacer et archiver les courriels
- Optimiser l’organisation de la boîte de réception
PARAMETRER LE GESTIONNAIRE D’ABSENCE
- Configurer une réponse automatique en cas d’absence
- Personnaliser les messages d’absence pour les contacts internes et externes
Public et Prérequis
Public Concerné
Après un entretien téléphonique, un questionnaire de positionnement est transmis au participant afin d’évaluer son niveau et ses attentes. L’analyse du questionnaire permet d’orienter le participant vers le niveau de formation adapté.
Prérequis
aucun
'%3e%3cg%20id='Groupe_3933'%20data-name='Groupe%203933'%20transform='translate(0%200)'%3e%3cpath%20id='Tracé_170'%20data-name='Tracé%20170'%20d='M41.961,30.793V53.9a3.278,3.278,0,0,1-3.278,3.278H3.634A3.278,3.278,0,0,1,.356,53.9V3.634A3.278,3.278,0,0,1,3.634.356H38.683a3.278,3.278,0,0,1,3.278,3.278V12.05'%20transform='translate(-0.356%20-0.356)'%20fill='none'%20stroke='%23fff'%20stroke-linecap='round'%20stroke-miterlimit='10'%20stroke-width='2'/%3e%3cpath%20id='Tracé_171'%20data-name='Tracé%20171'%20d='M2.97,2.97V50.079H26.119l8.743-8.743v-6.89'%20transform='translate(1.887%201.887)'%20fill='none'%20stroke='%23fff'%20stroke-linecap='round'%20stroke-miterlimit='10'%20stroke-width='2'/%3e%3cpath%20id='Tracé_175'%20data-name='Tracé%20175'%20d='M13.852,30.162l4.56,4.56L44.176,8.958a1.175,1.175,0,0,0,0-1.659l-2.9-2.9a1.173,1.173,0,0,0-1.658,0Z'%20transform='translate(11.226%202.819)'%20fill='none'%20stroke='%23fff'%20stroke-miterlimit='10'%20stroke-width='2'/%3e%3cpath%20id='Tracé_176'%20data-name='Tracé%20176'%20d='M19.967,22.665l-1.645,1.644-4.211,1.723L13.077,25,12.04,23.96l1.723-4.209L15.407,18.1'%20transform='translate(9.671%2014.876)'%20fill='none'%20stroke='%23fff'%20stroke-miterlimit='10'%20stroke-width='2'/%3e%3cline%20id='Ligne_16'%20data-name='Ligne%2016'%20x1='2.176'%20y2='2.176'%20transform='translate(20.572%2039.872)'%20fill='none'%20stroke='%23fff'%20stroke-linecap='round'%20stroke-miterlimit='10'%20stroke-width='2'/%3e%3cpath%20id='Tracé_177'%20data-name='Tracé%20177'%20d='M31.834,8.255,32.91,9.331a2.674,2.674,0,0,1,0,3.781l-8.057,8.057'%20transform='translate(20.667%206.423)'%20fill='none'%20stroke='%23fff'%20stroke-linecap='round'%20stroke-miterlimit='10'%20stroke-width='2'/%3e%3cline%20id='Ligne_17'%20data-name='Ligne%2017'%20x1='4.56'%20y1='4.56'%20transform='translate(43.964%2014.095)'%20fill='none'%20stroke='%23fff'%20stroke-miterlimit='10'%20stroke-width='2'/%3e%3cpath%20id='Tracé_178'%20data-name='Tracé%20178'%20d='M16.027,32.211,4.433,20.618V32.211Z'%20transform='translate(3.143%2017.033)'%20fill='%23eeeded'/%3e%3cline%20id='Ligne_25'%20data-name='Ligne%2025'%20x2='30.247'%20transform='translate(7.328%208.599)'%20fill='none'%20stroke='%23fff'%20stroke-linecap='round'%20stroke-width='2'/%3e%3cline%20id='Ligne_26'%20data-name='Ligne%2026'%20x2='30.247'%20transform='translate(7.328%2014.305)'%20fill='none'%20stroke='%23fff'%20stroke-linecap='round'%20stroke-width='2'/%3e%3cline%20id='Ligne_27'%20data-name='Ligne%2027'%20x2='23.969'%20transform='translate(7.328%2020.012)'%20fill='none'%20stroke='%23fff'%20stroke-linecap='round'%20stroke-width='2'/%3e%3cline%20id='Ligne_28'%20data-name='Ligne%2028'%20x2='17.691'%20transform='translate(7.328%2025.719)'%20fill='none'%20stroke='%23fff'%20stroke-linecap='round'%20stroke-width='2'/%3e%3cline%20id='Ligne_29'%20data-name='Ligne%2029'%20x2='11.984'%20transform='translate(7.328%2031.426)'%20fill='none'%20stroke='%23fff'%20stroke-linecap='round'%20stroke-width='2'/%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
'%3e%3cg%20id='Groupe_3931'%20data-name='Groupe%203931'%20transform='translate(0%200)'%3e%3cpath%20id='Tracé_189'%20data-name='Tracé%20189'%20d='M48.525,24.619A23.906,23.906,0,1,0,24.619,48.526,23.906,23.906,0,0,0,48.525,24.619Z'%20transform='translate(-0.713%20-0.713)'%20fill='none'%20stroke='%23e05012'%20stroke-linecap='round'%20stroke-linejoin='round'%20stroke-width='2'/%3e%3cpath%20id='Tracé_190'%20data-name='Tracé%20190'%20d='M49.983,45.512l8.725,8.724a3.163,3.163,0,0,1-4.473,4.473l-8.724-8.725'%20transform='translate(-3.891%20-3.891)'%20fill='none'%20stroke='%23e05012'%20stroke-linecap='round'%20stroke-linejoin='round'%20stroke-width='2'/%3e%3cpath%20id='Tracé_191'%20data-name='Tracé%20191'%20d='M37.12,53.6A27.448,27.448,0,0,0,53.594,37.122'%20transform='translate(-3.296%20-3.296)'%20fill='none'%20stroke='%23e05012'%20stroke-linecap='round'%20stroke-linejoin='round'%20stroke-width='2'/%3e%3cline%20id='Ligne_23'%20data-name='Ligne%2023'%20y2='10.425'%20transform='translate(30.204%2030.026)'%20fill='none'%20stroke='%23e05012'%20stroke-linecap='round'%20stroke-linejoin='round'%20stroke-width='2'/%3e%3cline%20id='Ligne_24'%20data-name='Ligne%2024'%20y2='10.425'%20transform='translate(17.436%2030.026)'%20fill='none'%20stroke='%23e05012'%20stroke-linecap='round'%20stroke-linejoin='round'%20stroke-width='2'/%3e%3ccircle%20id='Ellipse_3'%20data-name='Ellipse%203'%20cx='5.927'%20cy='5.927'%20r='5.927'%20transform='translate(17.979%206.09)'%20fill='none'%20stroke='%23e05012'%20stroke-linecap='round'%20stroke-linejoin='round'%20stroke-width='2'/%3e%3cpath%20id='Tracé_192'%20data-name='Tracé%20192'%20d='M14.3,42.815V27.841a3.855,3.855,0,0,1,3.856-3.855H33.011a3.855,3.855,0,0,1,3.855,3.855V41.368'%20transform='translate(-1.677%20-2.364)'%20fill='none'%20stroke='%23e05012'%20stroke-linecap='round'%20stroke-linejoin='round'%20stroke-width='2'/%3e%3cpath%20id='Tracé_193'%20data-name='Tracé%20193'%20d='M33.213,26.839H18.358a1.2,1.2,0,0,0-1.2,1.2v2.926a8.358,8.358,0,0,1,4.8-1.518h7.658a8.358,8.358,0,0,1,4.8,1.518h0V28.044a1.205,1.205,0,0,0-1.2-1.2'%20transform='translate(-1.879%20-2.567)'%20fill='%23eeeded'/%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
